Unify Blog

Posted in New Way To Work, Technology

We’ve all heard various iterations and slogans used (Safe, Smart, Connected, Converged, etc.) describing the “City of Tomorrow”, yet how many of these “blueprints” actually show us HOW to build this ecosystem, much less how to fund such an undertaking?

Call it what you will, be it “Smart”, “Safe”, “Connected” or simply “Modern”, the true City of Tomorrow is one that sees the benefit of leveraging existing investments, sharing in infrastructure, reducing cost and improving service.

Smart Cities come with a series of building blocks and here are just 3:

  • A safe City with an NG 9-1-1 Powered Smart City Ecosystem
  • A measured city with insightful City Data Analysis
  • An informed city with a view for city managers and citizens alike.

Rather than reinventing the wheel, city planners and stakeholders should become aware of what we as an industry are striving to put in place and educate these constituents on how Next Generation 9-1-1 (NG9-1-1) is the catalyst for building a Smart City ecosystem. The Unify NG9-1-1 solution is able to define city, regional and statewide roadmaps for smarter, safer and more refined communication solutions.

To keep a city on track, you need a solution such as Atos’ innovative CityPulse program to be able to gather and analyze data from multiple sources to provide intelligence which enables the city to make more informed decisions.

For city managers and citizens, the Atos CityCockpit provides an open data portal for better engagement and a reduced cost

While there are many views as to what may define a true “Smart City”, Unify and Atos have aligned a standards-oriented blueprint driving a nationwide mission-critical transformation to power Smart City Innovation.

Join us for an in-depth view of how these solutions are  being used to define city, regional and statewide roadmaps for Smarter, Safer and more refined Communication Solutions at http://smartcitiesinnovation.com/.

Posted in Contact Center, Events, Public Sector

Posted in Circuit, New Way To Work, Unified Communications, Virtual Teams

Anyone will tell you that a successful partnership needs a strong element of reward and recognition.  And we did exactly that at last week’s UK&I partner forum, held at Milton Keynes stadium. The awards acknowledge the success of Unify’s regional channel partners over the past year as well as individuals who made significant contributions to the region’s unified communication and collaboration industry during 2016.

Congratulations to all the winners and we look forward to continued success..

This year, there were a total of nine award categories:

  • Channel Sales Person of the Year 2016, presented to Nick Dutfield from Opus Telecom, in recognition of his work with Unify for over a decade, during which time he’s designed complex voice and data solutions for all types of businesses and budgets.
  • Pre-sales Person of the Year 2016, awarded to Jim Burk of PFH, for him and his team being fully conversant with OpenScape Business, OpenScape Voice,OpenScape 4000 and applications such as OpenScape Contact Centre and OSCAR. They use their skills and knowledge to create compelling solutions that enable this Partner to consistently win against the competition.
  • Marketing Campaign or Team 2016, sponsored by Astute, won by Melvin Hoy of Chess Telecom for being instrumental in driving the OpenScape Business upgrade campaigns which have resulted in the upgrade of over 100 customers and revenue generation of over £200,000.
  • Innovation in 2016, sponsored by ScanSource, and claimed by Iain Simpson of Active Voice & Data due to his, and his team’s, vision that has helped to shape the market for Private Cloud based OpenScape Business solutions. Active Voice & Data’s strategies epitomise the value that Unify provides to its customers, enabling them to gain long-term benefit from the deployment of cloud-based Unified Communication and Collaboration solutions.
  • Enterprise Partner of the Year, sponsored by Oak Telecom, presented to PFH, this award is in recognition of achieving the highest Partner Enterprise revenue over the last 12 months.
  • SMB Partner of the Year 2016, sponsored by Jabra & Nimans, awarded to Nix Communications for achieving the highest Partner SMB revenue over the last 12 months.
  • ‘Above and Beyond’ 2016, this year went to Allan Williams of Datasharp, for the company’s amazing work with customers, working tirelessly to resolve issues, always being happy to share knowledge, and for someone who wears many hats — from technical director, to engineer, to sales person/consultant. ‘Above and Beyond’ is one of the catchphrases used regularly to describe what this partner does for customers!
  • Rising Star 2016,  sponsored by Tiger Communications, awarded to Yo Telecom, in recognition of doubling in size and revenue in the last year, and having plans to continue to do so, including opening a US office over the next six months which will also be selling Unify.
  • Sales Person of the Year 2016, happily presented to Unify’s very own Emily Masterton for demonstrating fantastic partner engagement, a great work ethic and a drive for excellent results.
Posted in Unified Communications

In our recent “The Way We Work” survey of 9000 knowledge workers, we found that over half of respondents work in virtual teams and that figure will only go up.  With the rise of the “freelance economy”, those virtual team members will increasingly be from outside the organisation.

While these trends bring talent and fresh ideas into a business – they also present a challenge – how to collaborate effectively and seamlessly outside of the firewall.

The answer, very simply is Circuit.  It quickly and seamlessly brings teams together to share ideas, knowledge and information.  There’s no 16 digit pin, no installation (with a quick call to IT to give you access rights) – a team member adds you to the conversation and you’re in!

Want to do more? Check out our new video – Circuit in under 3 minutes…

Posted in Circuit, Millennials, Mobile Working, New Way To Work, Unified Communications, Virtual Teams

In Part 2 of our recent “The Way We Work” webinar – Andrew Cheel shares an insight into Unify’s own flexible working journey as well as providing some important advice when starting your digital transformation.



Posted in Circuit, Millennials, Mobile Working, New Way To Work, Unified Communications, Virtual Teams