Unify Blog

Posted in Circuit, New Way To Work, Unified Communications, Virtual Teams

Anyone will tell you that a successful partnership needs a strong element of reward and recognition.  And we did exactly that at last week’s UK&I partner forum, held at Milton Keynes stadium. The awards acknowledge the success of Unify’s regional channel partners over the past year as well as individuals who made significant contributions to the region’s unified communication and collaboration industry during 2016.

Congratulations to all the winners and we look forward to continued success..

This year, there were a total of nine award categories:

  • Channel Sales Person of the Year 2016, presented to Nick Dutfield from Opus Telecom, in recognition of his work with Unify for over a decade, during which time he’s designed complex voice and data solutions for all types of businesses and budgets.
  • Pre-sales Person of the Year 2016, awarded to Jim Burk of PFH, for him and his team being fully conversant with OpenScape Business, OpenScape Voice,OpenScape 4000 and applications such as OpenScape Contact Centre and OSCAR. They use their skills and knowledge to create compelling solutions that enable this Partner to consistently win against the competition.
  • Marketing Campaign or Team 2016, sponsored by Astute, won by Melvin Hoy of Chess Telecom for being instrumental in driving the OpenScape Business upgrade campaigns which have resulted in the upgrade of over 100 customers and revenue generation of over £200,000.
  • Innovation in 2016, sponsored by ScanSource, and claimed by Iain Simpson of Active Voice & Data due to his, and his team’s, vision that has helped to shape the market for Private Cloud based OpenScape Business solutions. Active Voice & Data’s strategies epitomise the value that Unify provides to its customers, enabling them to gain long-term benefit from the deployment of cloud-based Unified Communication and Collaboration solutions.
  • Enterprise Partner of the Year, sponsored by Oak Telecom, presented to PFH, this award is in recognition of achieving the highest Partner Enterprise revenue over the last 12 months.
  • SMB Partner of the Year 2016, sponsored by Jabra & Nimans, awarded to Nix Communications for achieving the highest Partner SMB revenue over the last 12 months.
  • ‘Above and Beyond’ 2016, this year went to Allan Williams of Datasharp, for the company’s amazing work with customers, working tirelessly to resolve issues, always being happy to share knowledge, and for someone who wears many hats — from technical director, to engineer, to sales person/consultant. ‘Above and Beyond’ is one of the catchphrases used regularly to describe what this partner does for customers!
  • Rising Star 2016,  sponsored by Tiger Communications, awarded to Yo Telecom, in recognition of doubling in size and revenue in the last year, and having plans to continue to do so, including opening a US office over the next six months which will also be selling Unify.
  • Sales Person of the Year 2016, happily presented to Unify’s very own Emily Masterton for demonstrating fantastic partner engagement, a great work ethic and a drive for excellent results.
Posted in Unified Communications

In our recent “The Way We Work” survey of 9000 knowledge workers, we found that over half of respondents work in virtual teams and that figure will only go up.  With the rise of the “freelance economy”, those virtual team members will increasingly be from outside the organisation.

While these trends bring talent and fresh ideas into a business – they also present a challenge – how to collaborate effectively and seamlessly outside of the firewall.

The answer, very simply is Circuit.  It quickly and seamlessly brings teams together to share ideas, knowledge and information.  There’s no 16 digit pin, no installation (with a quick call to IT to give you access rights) – a team member adds you to the conversation and you’re in!

Want to do more? Check out our new video – Circuit in under 3 minutes…

Posted in Circuit, Millennials, Mobile Working, New Way To Work, Unified Communications, Virtual Teams

In Part 2 of our recent “The Way We Work” webinar – Andrew Cheel shares an insight into Unify’s own flexible working journey as well as providing some important advice when starting your digital transformation.



Posted in Circuit, Millennials, Mobile Working, New Way To Work, Unified Communications, Virtual Teams

Part 1 of this webinar recording covers the key findings from our 2016 study of 9000 knowledge workers “The Way We Really Work”.  It also asks the acid test question – would we forgo a pay increase for the ability to work more flexibly?

You can download the full report here: http://go.unify.com/TWWW-UK

Posted in Millennials, Mobile Working, New Way To Work, Unified Communications, Virtual Teams

Trade shows like UC Expo attract end users of UC technology looking for education on new offers, and vendors hoping to instigate a sale. However, a strategist working for a vendor has a very different experience.

Attending UC Expo in London is always a great experience because it’s different from North American trade shows.  While American show organizers try their hardest to have speakers NOT give an infomercial for their company’s products, the Europeans seem to encourage it.

What European attendees hear is very different and in a way more straight-forward and informative.  The horse’s mouth is no longer speaking in code.  Audience members needn’t parse every statement through a filter.  Everyone listens for what’s new from the speaker, but a strategist understands that what is said, regardless of how meandering the path, always maps back to the speaker’s existing or planned portfolio. But, what isn’t said is a red flag to shortcomings.  Simply, the only reason they’re not talking about a capability the market expects is because they haven’t got it.  For example, those who should but don’t talk about team collaboration or federated video, telegraph that they don’t have it.  It’s too important to have been left out on purpose.

Also, events held far from corporate headquarters are less controlled.  A lot fewer VPs from California flew into London than Orlando.  This results in a less buttoned-up presentations and more approachable presenters … and more truth.

At UC Expo one major vendor’s channel partner started his presentation by listing the reasons not to buy the vendor’s product … and they were serious.  What they were saying is that in their experience, this solution isn’t always a match.  Potential end users were more apt to trust the speaker because of his honesty. While extremely informative, it’s not something the vendor would ever admit (but this strategist loved!).

Another vendor, with at best tangential ties to the UC market, spent 40 minutes speaking to 10 people about CRM and email. The takeaway is that end users in this market don’t see the vendor as credible (low attendance), this vendor’s current portfolio continues to lack a UC focus, and there is seemingly nothing on the horizon.

As a strategist, my recommendation to end users of any product is to listen to vendors speak in a variety of settings.  Attend smaller in-person events both near and away from their home turf.  And first and foremost, listen to what’s said and unsaid.  Informed buyers are better buyers.






Posted in Events, Unified Communications