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Letters from the Home Working Front Vol. 5 Most of us who work in a home office have stretched the definition and boundaries of “home office.” For example, when we have company, my home office moves to a work bench

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Posted in Collaboration, Millennials, Mobile Working, New Way To Work, Team Working, Unified Communications, Virtual Teams

By Lori Reeder, Unify VP, Sales Performance. This year was like none other for the Unify Partner conference. UPC was more accessible than ever with live streaming of five sessions. Thomas Veit said it best, “It is not business as

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Posted in Engaged World, Events, Technology, Unified Communications, UnifyNow, Video

By James Emm, Director of strategic partnerships at Oak Innovation. With the launch of Evolve reporting and analytics for OpenScape Business, Oak Innovation’s James Emm explores the must-have features sending ripples through the industry. The concept of call reporting may

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Posted in Contact Center, Customer Service, New Way To Work, Unified Communications

Letters from the Home Working Front Vol. 4 One of the challenges for executives managing at-home workers is the difficulty of inspecting productivity. How do we know we are getting our money’s worth out of people we can’t see? I

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Posted in Collaboration, Mobile Working, Team Working, Unified Communications, Virtual Teams

For 170 years we’ve been a leading light in driving forward the way businesses and people communicate. Today I’m excited to introduce to you the next step forward in communications and team collaboration. Combining the carrier grade power of OpenScape

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Posted in Unified Communications

We have statistics, so it must be real According to the Bureau of Labor statistics, telecommuting has increased 103% since 2005, and in 2016 twenty-three percent of employees did some percentage of their work from home, with 3.3 million of

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Posted in Mobile Working, New Way To Work, Team Working, Unified Communications, Virtual Teams