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make your virtual teams work

Harvard Business School teams expert Amy Edmondson explains in the book Team of Teams: New Rules of Engagement for a Complex World, written by Stanley A. McChrystal, Chris Fussell and Tantum Collins that, “Great teams consist of individuals who have learned to trust each other. Over time, they have discovered each other’s strengths and weaknesses, enabling them to play as a coordinated whole.”

Thus, meaning that trust is the key ingredient for a great team formation. The people known as the teams` components, need to trust each other to ensure a group can work as a team. Read more ›

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Posted in amplifyTEAMS, Circuit, Collaboration, Engaged World, Mobile Working, New Way To Work, Team Working, Virtual Teams
I have my own tools

Letters from the Home Office Volume 9

I recently read an article by Ben Parr in Mashable where he cites a survey by Unisys and IDC on mobility. The survey reports that 87% of companies claim to provide their employees with mobile devices, but over 50% of employees indicate they use their own mobile device(s) for work. This underscores the gulf between corporate evolution and personal communication preferences. It also presents an opportunity for the businesses that still provide their employees mobility devices. Read more ›

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Posted in Circuit, Collaboration, Engaged World, Mobile Working, New Way To Work, Unified Communications, Virtual Teams

Once upon a time I would sit with a newspaper and read it through from front to back with a steaming mug of coffee and my feet up – mainly to accommodate the newspaper on my lap! These days, the coffee remains, but the reading is on the go and on my phone. The bonus is I can do it anywhere, the downside – I am reminded that I am getting old as I reach for my reading glasses!

So, I was scrolling and swiping through my news app, digesting the days’ events, when I came across a video all around a young man creating a robot that could be his eyes and ears remotely when he was unable to travel. This robot enables experiences that he, and many others, cannot physically travel to, and yet the piece that stuck in my mind was that it enabled continuation of a work life.

I asked myself, why, when you are ill or impaired and unable to experience some of the fun aspects of life would you worry about maintaining work life? I quickly corrected myself. A close family member has an illness which meant their employer exercised their retirement option, and as a result they have lost that feeling of value, usefulness and have lost a whole social interaction on a regular basis. THAT is why people want to carry on work when ill.

But, if we can be lonely when not able to work, what about that isolation of being a remote worker (whether ill or not!)? Read more ›

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Posted in Collaboration, Engaged World, Mobile Working, New Way To Work, Team Working, Unified Communications, Virtual Teams

Letters from the Home Office Volume 8

It’s easy to think that because we work with multiple, advanced, high-speed devices that we are also an advanced high-speed device. I’m sure as a species we are evolving, but not as fast as our stuff. As a result we find ourselves in a variety of embarrassing or even more serious predicaments.

Currently there are three devices on my desk. In descending order of use they are; a laptop, my mobile phone and an office phone. For some reason I get extremely flustered when I am using one device and another starts to ring, buzz or vibrate…well, the vibrate doesn’t bother me so much, but I’ll save that for Dr. Freud. Anyway, I only occasionally conduct two conversations at once; and that usually just to defer one of the extra calls. This is also known as common courtesy. There is no way you can give two calls sufficient attention. Plus, remembering which call is muted and which isn’t can get dicey. How many times have you been in a situation where you try to stop somebody from saying something they will regret because they think they are on mute? I know it hasn’t happened to you, but surely you’ve had friends in that kind of spot. Read more ›

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Posted in Collaboration, Engaged World, New Way To Work, Unified Communications

For Public Sector agencies looking to jump on the unified communications bandwagon, bringing together voice, video, screen share, messaging and file-sharing into a single platform-agnostic application can deliver a ‘single pane of glass’ collaboration tool that’s designed for the way organizations and people work today.

By overlaying existing productivity tools, agencies can continue to leverage their existing assets while embracing a wealth of additional business capabilities and services.

Freeing employees to work where they want, when they want and how they want requires an open standards approach that delivers seamless call transitions between devices while enabling full screen, file and document sharing – and more.

Quite simply, unified communications provides the real- time insights, communication and collaboration capabilities employees need to get on with the job in hand – without frustrating or unnecessary delays. Read more ›

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Posted in amplifyTEAMS, Circuit, Collaboration, Engaged World, Mobile Working, New Way To Work, Public Sector, Team Working, Unified Communications

Letters from the Home Office Volume 7

While the title of this article is also a great song by Bob Marley and the Wailers, I’d like to make a slightly different point here. When you research healthy lifestyles you rarely see a recommendation to sit at a desk all day. Think about your daily routine, let’s use mine as an example.

Zero hour: Get up, do my thing, make coffee, go out front for the newspaper.

Two minutes later: Take coffee to the desk, deploy the headset, hunch over the keyboard and get to work. Read more ›

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Posted in Millennials, Mobile Working, New Way To Work, Unified Communications, Virtual Teams