Unify Blog

Make sure you’re committed to local engagement to deliver more relevant local services, a better citizen experience, and a more transparent democratic process.

Apart from local authorities’ statutory duty to work with their local community there are several other good reasons to build a strong engagement strategy that cuts across the culture of the organisation – from the chief executive and local councillors to senior managers and frontline staff.



Discover the importance of resident empowerment and how it can help you deliver more sustainable services during austerity. Download your report The Local Authority Of The Future: Where The Citizen Comes First.


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Posted in Unified Communications
5 comments on “Seven reasons why you should be thinking about a community engagement strategy
  1. Dinho Iwamoto says:

    It is a great article with powerful ideas. Thank you!
    We are having recent improvements @SãoPaulo, the biggest Brazilian City, related to local engagement and the public administration.

  2. Paul Lang says:

    Great insight and relevant globally

  3. Jones Pimentel says:

    Inspiring ideas for community engagement. Good to see that they are already implemented in some communities.

  4. Minas Botsis says:

    Great post! I liked the grphics used. Thank you Stuard!

  5. Arne Belter says:

    Good idea. Keep customers active boost the customer journey and will help us to generate more loyal customers and advocates throughout our users.